About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's 20 leading cancer centers that develops and institutes standards of care for cancer treatment. Position Summary:
The Regional Nursing Director is responsible for clinical care delivery and management within a regional grouping of ambulatory clinics on a 7-day/week, 24-hour basis in collaboration with the Executive Director for the Clinical Network Practices. The Regional Director provides leadership, direction and consultation to Clinical Network practice leadership and clinical nurses regarding all patient care, quality, and safety issues. In collaboration with Clinical Network Practice Leadership and the Executive Nursing Director, she/he contributes to the d evelopment and implementation of programs and systems to meet departmental and divisional objectives consistent with City of Hope's philosophy, mission, vision and strategic plan. In collaboration with the Executive Director, the Regional Director plays an active role in developing and implementing the tactics that drive our strategic efforts to achieve balanced scorecard goals for the Clinical Network and ensures that strategies and tactics are aligned with the enterprise as a whole.
Be a positive leader with excellent people skills and nurturing of human resources. Encourages open and positive communication as an advocate for COH, the staff and our patients; collaborates with both internal and external customers to meet our strategic goals; is a change agent and encourages staff to welcome change; monitors and controls resources (human and material): provides excellent customer service; encourages higher learning and professional development in staff and for self-development. Assures professional and regulatory standards are met and maintained.
Essential Functions: Program Planning and Goal Setting
Patient Care and Clinical Quality
- Manage and implements departmental programs and goals that support the strategic plan for the organization and for patient care services
- Support departmental implementation of new technologies, services and ongoing improvement.
- Effectively communicate (written & oral) across the organization
- Achieve annual department goals
Personnel and Human Resource Management
- Establish standards for patient care to assure patient care is timely, safe and effective
- Assure satisfaction of patients, physicians and other customers with care and services that are delivered
- Develop and foster collaborative relationships with other departments to support safe and high-quality patient care and services
- Assure regulatory standards are met
- Measure performance of staff to meet regulatory and patient care standards
- Report results of ongoing quality metrics as appropriate and develop corrective action plans as indicated
- Promote the utilization of evidence-based practice in delivery of patient care
- Support and facilitate critical thinking of staff
- Monitors submission of TIPs (Tracking Information for Patient Safety) and oversees response and resolution.
- Recruit and maintain adequate numbers of competent clinical staff to provide care and meet
patient care standards
- Develop and continuously update processes and resources to ensure quality orientation and onboarding of clinical staff
- Facilitate the orientation of new staff and the continuing education of existing staff; Assure staff have current licenses, certifications and are competent to provide care
- Promote professional development of all staff through mentoring, coaching and goal setting
- Manage and lead staff to develop collaborative working relationships within department and with other departments as applicable
- Collaborate with human resources to provide counseling or performance improvement of staff as needed
- Assure maintenance of staffing plan for assigned units/clinics
- Support and develop clinical staff to ensure availability to participate on teams (shared governance) at the site, regional and/or organizational level
- Ensure provision of oversight and management of temporary (registry/traveler/float) staff that may be assigned to department(s)
- Active participation with Practice Director(s) in development of annual budget for assigned sites
- Monitor variances from budget on a periodic basis and submit justifications as indicated
- Collaborate with others to identify capital equipment and project needs on an annual basis
- Develop staffing plan and reviews annually for revisions for submission for approval.
- Submit required documents for purchasing equipment, supplies, and repairs
- Collaborate with others in the development of ROI for new programs or services
- Advance goals that support the strategic plan for the organization
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality. Position Qualifications:
- Bachelor of Science in Nursing and As of January 1, 2020, must be enrolled in Master's Program or must obtain within 3 years of hire or transfer date.)
- 3 years of experience in area of expertise relevant to the department with demonstrated progressive leadership growth.
- California RN License
- As of June 1, 2020, National Certification from approved list in area of expertise or leadership certification (must obtain within two years of hire of transfer date into position).
- ONS Chemo/Bio/Immunotherapy Course completion and provider card (can be completed during orientation)
- Master of Science in Nursing or equivalent MBA, MHA, MN
- Oncology Nurse Certification (OCN) and/or Nursing Leadership certification (NEA-BC or CENP) to be obtained within 2 years of hire date
- To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
- Posting Date: Sep 22, 2021
- Job Field: Leadership
- Employee Status: Regular
- Shift: Day Job